Case study
Grits Bits Exterior Cleaning
2 enquiries / week before
14 enquiries / week after
Average weekly enquiries, before working with Second Eyes vs. eight weeks after launch.
A second pair of eyes on your business
We find the customers you're losing — and win them back.
Missed calls, slow replies, enquiries that go cold — we show you exactly where work is slipping away, free. Then we plug the gaps for good.
- Websites that convert
- 24/7 AI assistants
- Simple CRM
- Automated follow-up
Free audit, no obligation — see exactly what you're losing before you spend a penny
How Second Eyes turns a leaking website into a lead engine
An animated illustration shows a laptop exploding apart, spinning in 3D, into the six layers of one connected system: a foundational online presence, a captured-and-converting website, a 24/7 AI assistant, automation cards for missed-call text-back, WhatsApp hand-off and review requests, a "found on Google" map marker, and a stream of new-enquiry notifications — before reassembling into one finished product. The same six points are listed in full below for screen-reader and reduced-motion visitors.
Your business, on autopilot
- Missed call captured Text-back sent in 8 seconds
- Enquiry logged Added from the website form
- AI reply drafted "Yes — we can fit you in Thursday"
- Quote follow-up scheduled Chasing Friday if no reply
- Review request sent Job marked complete → 5★ ask
- Lead added to CRM Name, number & job — all in one place
This is what the system does while you’re on the tools.
Get this set up for my business- 01
A real online presence
The foundation everything else stands on — found, credible and open for business 24/7, instead of invisible or stuck with a tired old site.
- 02
A website that actually captures
Fast, beautiful, and built to turn visitors into enquiries — not just look nice.
- 03
A 24/7 AI assistant
Answers questions and captures details around the clock — even at 11pm on a Sunday.
- 04
Automation that does the chasing
Missed-call-to-text, WhatsApp hand-off, follow-ups and review requests — all on autopilot.
- 05
Found on Google
Your profile optimised so the right people find you first, every time they search.
- 06
Every enquiry, caught
Leads stream in instead of leaking away — nothing falls through the cracks again.
The uncomfortable truth
You're losing work
you can't see.
Most local businesses aren't short of demand — they're short of a system that catches it. Here's where the leaks usually are.
- 01
Invisible on Google
If you're not near the top when someone searches, you don't exist to them — your competitor does.
- 02
Missed calls cost jobs
78% of customers go with whoever replies first. A missed call is a job handed straight to someone else.
- 03
No out-of-hours net
Enquiries don't stop at 5pm. Evenings, weekends, mid-job — most of them go nowhere.
- 04
Slow replies lose trust
A great job today means nothing if tomorrow’s enquiry waits two days for a reply.
- 05
Thin reviews, thin trust
Happy customers rarely leave reviews unless asked at the right moment — so your best proof goes unsaid.
Who it's for
Whatever you do, if customers find you online — this is for you.
One-person outfits, small teams, anything in between — if people search for you, call you, or message you before they buy, the same system plugs the gaps.
- Roofers
- Electricians
- Plumbers
- Landscapers
- Cleaning companies
- Garages & mechanics
- Property maintenance
- Beauty & aesthetics
- Dog groomers
- Window cleaners
- Salons & barbers
- And more
What we do
Three things that plug the gaps.
Same system you just saw taken apart — here's what each layer actually does for your business, in plain terms.
- 01
A website that captures
Fast, polished, built around one job: turning visitors into enquiries. No bloat, no stock-photo filler — just a site that makes people pick up the phone or fill in the form.
- Built to convert, not just to look nice
- Loads instantly on mobile, where most enquiries start
- Clear paths to contact on every page
- 02
A 24/7 AI assistant
A smart assistant that answers questions and captures details around the clock — including the 11pm enquiry from someone who just found you on Google.
- Answers common questions instantly, day or night
- Captures name, number and job details
- Hands off to you the moment it matters
- 03
Automation that chases
The follow-through most businesses don't have time for, running quietly in the background — so leads get chased even when you're flat out with customers.
- Missed-call-to-text sent automatically
- Every enquiry logged in one simple CRM — nothing lost in text threads
- Follow-ups and review requests on autopilot
How it works
From leaking leads to live in a week.
No lengthy onboarding, no jargon, no twelve-week build. Three steps, start to finish.
-
Free leak audit
We go through your online presence — site, Google profile, reviews, response times — and show you exactly where enquiries are slipping away. No charge, no obligation.
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We build & plug it
We design and build your new site, set up your AI assistant, and wire in the automation — missed-call-to-text, WhatsApp hand-off, review requests. You approve, we handle the rest.
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Leads on autopilot
Enquiries get captured, answered and chased automatically — day or night. You just turn up and do the work — the bookings are already in the diary.
Most clients are live within a week of saying yes.
Packages
Pick the level of "done for you".
One setup fee to build it, then a low monthly fee to run it, improve it, and keep the leads flowing. No long contracts, no surprises.
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Minimum
The foundation — a site that captures, plus the assistant that never sleeps.
£499 setup £49 /mo- Conversion-focused website
- AI chatbot — captures enquiries 24/7
- WhatsApp lead hand-off
- Most popular
Growth
Everything in Minimum, plus the automation that actively chases leads for you.
£899 setup £99 /mo- Everything in Minimum
- Missed-call-to-text, sent automatically
- Simple CRM — every lead logged in one place
- Optimised Google Business Profile
- Automated review requests
- Monthly leads report
-
Done-For-You
The full system, fully managed — for businesses ready to scale without the admin.
£1,500 setup £199 /mo- Everything in Growth
- AI phone receptionist
- Online booking built in
- Managed Google Ads
- Priority support
Every package starts with the same free Lead Leak Audit — so you'll know exactly what you need before you commit to anything.
Proof, not promises
Real business. Real numbers.
"Absolutely brilliant. My website created by them is amazing."
Zero risk
You shouldn't have to gamble on this.
We've structured everything so the risk sits with us, not you. If we don't deliver, we don't get paid — that's the only way we think this should work.
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Pay only when you’re live and happy
You don't pay the setup fee until your new system is live, working, and you're happy with it. Simple as that.
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A genuine performance promise
More enquiries within 60 days, or you don't pay the next month's fee. We're confident enough to put it in writing.
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One business per town
We won't work with your direct competitor in your area. Once you're in, you're protected — that's the deal.
Questions, answered
Things owners usually ask us.
I get most of my work from word of mouth. Do I really need this?
Word of mouth is the best lead you can get — but even those people check you out online before they call. If they find a tired site, no reviews, or no reply, a chunk of them quietly call someone else. We make sure the work you've already earned actually reaches you.
I already have a website. Why would I need another one?
Having a website and having a website that wins work are different things. The audit will tell you honestly which one you've got — if yours is doing its job, we'll say so. Most we look at are costing their owners enquiries every week without them knowing.
I'm not technical. How much of this lands on my plate?
Almost none of it. We build it, connect it and run it — you carry on answering your phone and doing the work. If you can read a text message, you can use everything we set up. No dashboards you'll never open, no jargon.
What does the audit actually involve?
We go through your online presence the way a customer would — Google search, your site on a phone, your reviews, what happens when someone calls or messages. Then we send you a short, honest breakdown of where enquiries are slipping away. It's free, takes nothing from you but a minute to request, and there's no obligation to do anything with it.
How long until I see results?
Most clients are live within a week of saying yes. Missed-call-to-text and the AI assistant start catching enquiries from day one — those are leads you were simply losing before. Rankings and reviews build over the following weeks.
What if it doesn't work for my business?
That's what the guarantee is for: more enquiries within 60 days or you don't pay the next month's fee — and you don't pay the setup fee at all until you're live and happy. The risk genuinely sits with us.
Free Lead Leak Audit
Let's find out what you're losing.
Tell us a little about your business and we'll come back with a free, no-obligation audit — exactly where you're leaking enquiries, and what plugging the gap would look like. Takes less than a minute to send.
We only take on a handful of audits each month — and one business per trade, per town. If your area's free, it's yours.
Message us on WhatsAppPrefer the phone? Drop us a message and we'll get straight back to you.
Got it — thank you.
Your audit request is on its way to us. We'll come back to you within 48 hours with exactly what we find — no charge, no catch.
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